Returns & Exchanges

PURPLE BRAND offers a 14-day return window for all unworn, unwashed items with original tags and security packaging intact. We strive to ensure your satisfaction with every piece of luxury denim and apparel purchased through our online store.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals are still attached to the garments.

• 3.
  Ship the Items

  Affix the provided pre-paid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the return, your refund will be processed back to your original payment method within 5-10 business days.